All forum topics Previous Topic Next Topic. Level 1. Message 1 of 8. HP Recommended. Operating System: Microsoft Windows 7 bit. Tags 2. Accepted Solutions. Level Message 7 of 8. Was this reply helpful? Yes No. Message 2 of 8. Message 3 of 8. Message 4 of 8. Just try the scanning software first Message 5 of 8. Type: Driver-Product Installation Software.
Version: Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command.
Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product.
Examples of where to find your product information label. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask.
Try asking HP's Virtual Agent. Access HP Support features like easy access to software and drivers, warranty information, and troubleshooting help. Watch our video to learn more. Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Find great tips and helpful solutions from other HP product users. Unpack your printer and connect to power. Install HP Smart app to complete setup and support. Detected operating system: Windows 10 bit Choose a different OS.
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